Trezor.io/Start | Official Getting Started Guide™

A step-by-step, secure setup & quick-reference presentation built for beginners and power users.

H1 — Welcome

What this guide covers

This presentation explains the official Trezor hardware wallet setup process, security best practices, and essential troubleshooting. Follow the steps exactly to protect your crypto private keys and seed phrase.

Who should read this

  • New Trezor owners
  • Users migrating funds
  • Anyone learning hardware wallet security

H1 — Unboxing & Verification

Step-by-step

H4 — Inspect the package

  • Check tamper-evident seals.
  • Only use devices purchased from authorized sellers.

H4 — Power on & connect

Connect your Trezor to a computer using the provided cable. Visit trezor.io/start for the official onboarding flow.

H1 — Installing Trezor Suite

Software choices

Trezor Suite is the official desktop/web app to manage your device. Use only official downloads — verify signatures where available.

H1 — Device Setup

Initialize your device

H4 — Choose a PIN

Set a strong PIN you can remember. The device will ask you to confirm multiple times.

H4 — Write down recovery seed

Do NOT store your seed on a computer, photo, email, or cloud storage. Use the provided recovery card or high-quality metal backup (recommended).

H1 — Security Best Practices

Protecting your seed & PIN

H4 — Physical security

  • Keep the seed in multiple geographically separated safe locations.
  • Consider metal backup for fire/water resistance.

H4 — Operational security

  • Never reveal your seed to anyone.
  • Beware of phishing sites; always check the URL and SSL certificate.

H1 — Using Your Trezor

Receiving & sending crypto

Always verify the receiving address on the Trezor screen before sending funds. The on-device display is the source of truth.

H5 — Quick checklist
  1. Confirm address on device screen.
  2. Check transaction fee & network details.
  3. Confirm transaction only when everything matches.

H1 — Firmware & Updates

Keeping firmware updated

Install firmware only via official Trezor Suite prompts. Do not accept firmware from unknown sources. Verify checksums if provided.

H4 — What to do if update fails

  • Do not factory-reset unless instructed by official support.
  • Contact official support if you see unexpected behavior.

H1 — Troubleshooting

Common issues & fixes

H4 — Device not recognized

  • Try a different USB cable/port.
  • Use the official Suite and ensure browser permissions are granted.

H4 — Lost seed or device

If the device is lost but seed is safe, recover on a new Trezor or compatible wallet. If the seed is lost, funds are unrecoverable—this is why backup is critical.

H1 — Advanced Tips

Power-user features

  • Use passphrase-protection for an additional hidden wallet (BIP39 passphrase). Understand risks and complexity before enabling.
  • Use multisig setups for shared custody.

H4 — Security trade-offs

Passphrase increases security but also raises the risk of user error. Document and securely store all recovery components.

H1 — Resources & Office Links (10)

Note: links 6–10 are placeholders you can replace with your organization’s Office documents (PowerPoint, Word, Excel, PDF) for internal training distribution.

H1 — FAQ

Can I recover my wallet without the seed?

No. The recovery seed is the only reliable way to recover private keys. Treat it as your ultimate secret.

Is the Trezor open-source?

Trezor projects have open-source components. Review official repos and documentation for details.

H1 — Closing & Next Steps

Checklist before you finish

  • Device firmware up to date
  • PIN set and tested
  • Recovery seed written and backed up (preferably metal)
  • Official Suite installed and tested